Lead Customer Service Manager

Key Responsibilities:Drive process improvement and simplification projects across all supply chain functions - Planning, Logistics and Warehousing on key supply chain problems. Be the Single point of contact for all Supply chain related tickets / errors raised from Sales team or external customers.Ensure objective RCA of all issues and errors and define...

Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

Job Title:Team ManagerAs a seasoned Team Manager, you will oversee the daily operations of our customer service team, ensuring that performance metrics are met or exceeded. Your role will involve supervising and managing a team of customer service representatives, providing guidance and feedback to help them grow professionally.Key Responsibilities:•...

Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...

Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...

Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...

Company Description:At Open Mind Services Limited, we help companies take care of their customers through a smart mix of technology and trained professionals. We manage customer interactions via phone calls, WhatsApp, live chat, automated reminders, and chatbot assistance so businesses can focus on their core operations.We collaborate with top hospitals,...

Role and Responsibilities Emphasis is on end-to-end delivery of analysis Extremely comfortable working with data including managing large number of data sources analysing data quality and pro-actively working with client s data IT teams to resolve issues Use variety of analytical and visualisation tools SQL Tableau etc to carry out analysis...

Job Title: Service Desk Lead & Infrastructure ManagerThe role of the Service Desk Lead and Infrastructure Manager is to oversee the end-to-end 24x7 ServiceDesk portfolio, supporting multiple accounts and applications.This position requires exceptional stakeholder management skills, as well as the ability to build and maintain strong client relationships at a...

We are seeking a high-performing and experienced Assistant Manager - Process Training to lead and execute training initiatives in the Travel domain This role is critical in managing end-to-end training delivery for new hires upskilling tenured employees driving performance improvements and ensuring process compliance across global travel operations Key...