Ambitious Community Engagement Coordinator

2 weeks ago


Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time
Community Success Intern Opportunity at Cloud Counselage Pvt Ltd

We are excited to offer an internship opportunity for a Community Success Intern at Cloud Counselage Pvt Ltd.

About Us

Cloud Counselage Pvt Ltd is a forward-thinking organization that aims to provide career opportunities and education to millions of job-ready interns, freshers, and professionals through our Industry Academia Community (IAC).

About the Role

The ideal candidate will work with our Community Lead/Manager to manage community stakeholders, including college faculty, student members, and community ambassadors. The role involves interacting with members, designing community success activities, prioritizing tasks, and critically reviewing existing processes for constant improvement.

Key Responsibilities
  • Interacting and assisting community members
  • Designing and conducting community success activities
  • Prioritizing and managing multiple open cases/tasks
  • Critically reviewing existing product and processes for continuous improvement
  • Analyzing member activities and queries
  • Recommending improvements in processes and systems based on analysis
  • Improving member references by writing and maintaining documentation
  • Assisting in planning and coordinating community activities
  • Helping to draft/create success stories
Requirements
  • Data analysis skills
  • Minimum 3 months commitment for 20 hours per week
  • Strong analytical and problem-solving skills
  • Effective communication skills
  • Knowledge of CRM & ticketing systems is an advantage
Eligibility
  • A graduating student in the field of Data Science or related field
  • Diploma in a relevant field
  • Working knowledge of MS Office tools
  • Membership of Industry Academia Community (if not already a member, please sign up at https://industryacademiacommunity.com)
What We Offer
  • Internship Certificate from Cloud Counselage Pvt Ltd
  • Volunteer Certificate from Gift-A-Career Foundation
  • Exposure to various software and applications
  • Opportunity to learn new tools
  • Mentorship from industry experts
  • Career guidance
  • Flexible working hours and remote work options
  • Opportunity for paid internship after 3 months or permanent employment
Location

This is a remote/hybrid/in-office position. If you are passionate about making a difference and have what it takes to be part of our team, we encourage you to apply.

Please note that by submitting your application, you accept the terms and conditions.



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