Operations Manager

2 weeks ago


Mohali, Punjab, India Kimoha Technologies Full time
Job Title: Operations Manager - Revenue Cycle Expert

Kimoha Technologies is seeking an experienced Operations Manager to lead our Revenue Cycle Management (RCM) team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our RCM operations, ensuring timely delivery of agreed Service Level Agreements (SLAs), and driving business growth through data-driven insights.

Key Responsibilities:
  • Manage and monitor revenue cycle metrics for assigned clients, providing strategies for dynamic improvement and analyzing data to optimize efficiencies.
  • Prepare operational reports and analysis reflecting progress, adverse trends, and recommendations for improvement.
  • Identify training gaps in the team and provide training on revenue cycle activities and practices.
  • Lead teams to efficiently deliver client expectations, guiding them to reduce AR aging and optimize collections.
  • Manage day-to-day activities with the team, monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
  • Track and maintain metrics for various data, including collections reports and operations reports.
  • Develop processes to improve productivity and quality of the team.
  • Participate in new pilot projects and work towards proper transition of knowledge to the team.
  • Communicate effectively with internal and external clients, presenting data and insights to drive business growth.
Requirements:
  • Minimum 5+ years of operations experience in RCM industry in both physician and hospital billing.
  • Excellent MS Office skills, especially Excel and PowerPoint.
  • Ability to coach and mentor teams, share knowledge, and best practices.
What We Offer:
  • Attractive salary and incentives.
  • On-job training.
  • Fun Friday activities.

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