ServiceNow Business Analysis Expert

2 days ago


Pune, Maharashtra, India beBeeBusinessAnalysis Full time ₹ 8,00,000 - ₹ 12,00,000
About This Role

We are seeking a skilled Business Analysis Professional to join our team.

This is an exciting opportunity for a detail-oriented and results-driven individual who can analyze business processes and identify opportunities for improvement.

Key Responsibilities:
  • Analyze business requirements and translate them into detailed functional specifications, user stories, and acceptance criteria.
  • Partner with business stakeholders to gather and document requirements for ServiceNow solutions.
  • Design and configure workflows, catalog items, and reports within ServiceNow.
  • Serve as a subject matter expert (SME) for ServiceNow HRSD, ITSM, and ITOM modules.
Requirements:
  • A minimum of 5 years of experience in business analysis.
  • Proven ability to analyze complex business problems and develop effective solutions.
  • Excellent communication and interpersonal skills.
  • Familiarity with Agile/Scrum methodologies and BRDs, FRDs, process flows, user stories, and use cases.
What We Offer:
  • A collaborative and dynamic work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • The chance to work with a talented team of professionals.

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