
Strategic Programs Coordinator
4 days ago
This position is responsible for managing strategic programs and ensuring alignment with the organization's global service delivery strategy. The ideal candidate will have a strong understanding of program management, governance, and reporting.
Key Responsibilities:
- Program Management and Governance
- Ensure key projects align with the strategic roadmap, report progress, risks, and benefits to senior leadership.
- Support the Country Head in delivering on strategic outcomes by translating goals into actionable programs and outcomes.
- Maintain central program documentation, define program KPIs/SLAs, and track governance forum actions.
- CORPORATE SOCIAL RESPONSIBILITY & EMPLOYEE ENGAGEMENT
- Anchor CSR governance, reporting, and stakeholder communication across locations.
- Partner with NGOs and internal CSR committees to evaluate, track, and present CSR initiatives including funding proposals, volunteering drives, and employee participation metrics.
- Work closely with communications and branding teams to articulate the impact of CSR initiatives and promote broad-based engagement.
- Organize townhalls, roundtables, and campaigns that showcase community impact and enhance employee pride in social contribution.
- Reporting and Communication
- Create and manage dashboards, trackers, and reporting packs for project reviews and governance meetings.
- Design high-quality presentations and visual content to support internal and external communications.
- Evaluate and enhance tools and templates to streamline workflows and improve governance visibility.
- The role requires a university degree related to Business Administration, Operations, Project Management, or similar.
- A minimum of 8 years' experience, including at least 5 years in program/project management or governance roles in financial services, consulting, or regulated environments.
- Strong knowledge of Microsoft Office suite – specifically Microsoft Excel, Word, and PowerPoint.
- Ability to work efficiently using project tools like MS Project, excel based project trackers, and templates.
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