Learning Management System Administrator
4 weeks ago
About the Role
The Learning Management System Admin Specialist is a key member of the Global Shared Services team at General Mills, responsible for delivering high-quality, personalized customer service and LMS System support to our Learning and Development partners globally.
Key Responsibilities
- Serve as Subject Matter Expert (SME) related to day-to-day LMS administration, receiving and processing in-bound global requests from L&D teams to execute accurate administration transactions.
- Work closely with team members to provide day-to-day support to functional areas, employees, L&D partners, and HR Direct Representatives, managing workload and communication through a case management system.
- Global Audits – Understands content of existing audits and recommends new audits needed to maximize data integrity, maintaining and updating related process documentations.
- Identify and share best practices across requestors and vendors, reviews team processes and suggests and implements process improvements as needed.
Requirements
- Full-time graduate from an accredited university.
- 1-2 years related experience in customer service and/or LMS support, with experience with various L&D tools, case management systems, MS Excel.
- Cornerstone LMS knowledge and experience preferred.
About General Mills
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together.
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