Technical Systems Administrator

2 weeks ago


Mumbai, Maharashtra, India Ares Management Corporation Full time

Job Summary

As a Technical Systems Administrator at Ares Management Corporation, you will play a critical role in ensuring the smooth operation of our data center systems. Your primary responsibilities will include administering and supporting Windows Servers, SQL databases, network infrastructure, and monitoring system, database, and application health to ensure high performance and maximum uptime.

Key Responsibilities

  • Administer and support Windows Servers, SQL databases, and network infrastructure.
  • Maintain system, database, and application health through proactive monitoring.
  • Work with enterprise infrastructure monitoring tools and ticketing systems.
  • Provide excellent verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
  • Comfortable working in rotational shifts to support 24x7 global IT operations and participate in on-call support during off-hours and weekends.

Qualifications

Education

  • Bachelor's degree in Information Technology or Computer Science.

Experience

  • 3+ years of experience working in a mid-to-large size firm supporting data center systems such as Windows Servers, Storage, VMware, MSSQL Databases, Active Directory, and Network Services/NOCC operations.

Requirements

  • Hands-on experience supporting data center systems, including Servers, Storage, VMware, MSSQL Databases, Active Directory, Fileservers, Cisco routers, switches, Palo Alto firewalls, and Meraki APs.
  • Proactively monitor IT infrastructure systems and resolve technical issues with SLAs.
  • Continuously work on infrastructure improvements while optimizing and automating repeated issues, processes, and documenting as SOPs.
  • Good knowledge of deploying Microsoft fixes, Cumulative Updates, and Service Packs.
  • Perform scheduled maintenance and support with release/change deployment activities.
  • Flexible, quick learner, and team player with a 'get-it-done' personality.
  • Ability to work independently in a rapidly growing environment.
  • Good understanding of ITIL processes.
  • Strong command over communication and collaboration skills to work with global IT teams and support global users.
  • Comfortable working in 24x7 global IT operations teams and flexible in participating in rotational on-call support during weekends and off-hours.
  • Working knowledge of PowerShell and Python scripting is an added advantage.

Reporting Relationships

Lead Engineer, Production Support

Ares Management Corporation is an equal opportunities employer, and we welcome applications from diverse candidates. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.



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