ServiceNow Platform Administrator and Developer

2 days ago


Jodhpur, Rajasthan, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
ServiceNow Platform Specialist">

We are seeking a highly skilled ServiceNow platform specialist to administer and develop our IT service management system.

">Key Responsibilities:">
  • ">
  • Administer the ServiceNow platform across various modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.">
  • Design and develop catalog items, approval workflows, dynamic forms, and SLAs.">
  • Implement integrations with third-party systems.">
  • Set up and track metrics such as ticket volumes, deflection rates, module usage, and SLA performance.">
  • Lead instance upgrades, patch management, and clone processes.">
  • Collaborate with stakeholders to define and streamline workflows.">
  • Maintain compliance and governance through audit preparation, documentation, and training.">
">Technical Requirements:">
  • ">
  • Strong knowledge of Flow Designer, business rules, client/server scripts, and ACLs.">
  • Hands-on experience with domain separation, scoped apps, data import/export, and UI policies.">
  • Proficiency in setting up and tracking metrics.">
">Experience Required:">
  • ">
  • A minimum of 7 years administering the ServiceNow platform.">
"

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