Airport Parking Operations Specialist

1 day ago

Bengaluru, Karnataka, India beBeeParking Full time ₹ 12,00,000 - ₹ 15,00,000

Parking Operations Manager

This role oversees the end-to-end operations of airport parking and associated commercial activities.

The key responsibilities include:

  • Managing daily parking operations across all zones (P1–P7, EV stations, PRM slots, etc.)
  • Ensuring smooth traffic flow, queue management, and system uptime (e.g., SkiData gates)
  • Maintaining hygiene, signage, and infrastructure standards

Vendor & Stakeholder Coordination:

  • Liaising with concessionaire partners for service delivery, grooming, and discipline
  • Coordinating with airport departments (Security, Maintenance, Customer Service, etc.)
  • Ensuring timely updates and compliance from vendor SPOCs

Revenue & Billing Oversight:

  • Overseeing parking fee collection, cash counter audits, and reconciliation
  • Ensuring accurate billing, invoicing, and reporting to Commercial & finance team
  • Monitoring RFID/system usage and preventing misuse

Compliance & Audit:

  • Ensuring adherence to safety, regulatory, and operational protocols
  • Preparing for internal and external audits with complete documentation
  • Maintaining logs for incident reports (e.g., civil/electrical work, and system failures)

Customer Experience & Social Media:

  • Monitoring guest experience across landside areas and parking zones
  • Addressing grievances and ensuring timely resolution
  • Coordinating with social media teams for promotions updates, alerts, and feedback

Requirements:

Education Qualification and Pre-requisites:

  • A minimum 7-10 years of experience in parking operations within large infrastructure setups (e.g., airports, malls, transport hubs)
  • Proven experience in multi-stakeholder coordination and vendor management
  • Strong understanding of parking systems, traffic flow, and commercial operations
  • Familiarity with audit processes, billing systems, and compliance standards

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