Information Technology Specialist

3 days ago

Thāne, Maharashtra, India beBeeTechnical Full time US$ 1,00,000 - US$ 1,20,000
Job Title:

Technical ServiceNow Professional

Key Responsibilities:
  • Investigate and resolve technical issues related to the ServiceNow platform.
  • Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
  • Provide expert support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Ensure all support activities comply with IT security policies and federal regulations.
Requirements:
  • ServiceNow Certified System Administrator (CSA) required.
  • At least 5 years of experience in Information Technology operations.
  • Expertise in ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science is preferred. Strong analytical and customer service skills are essential.
What We Offer:
  • Health & Wellness: Comprehensive medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support physical and mental well-being.
  • Time to Recharge: Generous paid time off to relax and rejuvenate.
  • Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
  • Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
  • Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support career growth.
  • Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

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