
Chief Information Technology Officer
2 days ago
Overview:
The IT Systems Head will lead the overall IT infrastructure, applications, and systems for the manufacturing facility. This role is responsible for supporting, maintaining, and enhancing IT operations to meet manufacturing and compliance requirements.
Key Responsibilities:
- Design, implement, and maintain robust infrastructure and systems to support internal functions like production, engineering, quality control, and warehouse management.
- Oversee the installation, configuration, and management of servers, ensuring optimal performance for reliable operations.
- Manage active and passive networking components, including switches, routers, firewalls, and cable systems.
- Ensure all IT systems comply with industry regulations and standards, particularly those relevant to GxP standards.
- Maintain good documentation practices for IT infrastructure, applications, configurations, and procedures.
- Ensure information security measures, including cybersecurity protocols and privacy security standards to protect sensitive data.
- Collaborate with cross-functional teams and headquarters departments for any systems issues, improvements, CAPAs, and new projects implementation.
- Diagnose and resolve technical issues related to IT systems, providing timely support to minimize downtime and perform root cause analysis.
- Handle data backups of all critical systems and be conversant with online backup systems like Veeam and Acronics.
Requirements:
- Proven track record of heading IT systems in a medium to large-scale formulation or API manufacturing facility.
- Ability to design, implement, and maintain robust infrastructure and systems to support various internal functions.
- Strong knowledge of server management, active and passive networking, and information security.
- Adequate knowledge of OT-IT systems integration, including L1 and L2 systems, DAS, and Historian.
- Experience with cloud infrastructure, virtualization technologies, and computerized systems validation.
- Good project management skills and exposure to regulated audits.
Educational Qualification:
Bachelor's degree in Computer Science, Information Technology, or related field from a reputable institution.
Experience:
15 to 20 years of relevant experience in IT systems management, preferably in a manufacturing environment.
Technical Skills:
- Proficiency in server management (Windows, Linux).
- Strong knowledge of active and passive networking (LAN/WAN, switches, routers, firewalls).
- Expertise in information security, cybersecurity, and privacy security.
- Knowledge of pharmaceutical manufacturing and quality processes.
- Adequate knowledge of OT-IT systems integration (L1 & L2 systems, DAS, Historian).
- Exposure to various IT applications (SAP, eBMR, MES, QMS, LIMS).
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