Leading HR Operations Professional

2 days ago


Agra, Uttar Pradesh, India beBeeHr Full time ₹ 10,35,556 - ₹ 15,93,334

Job Opportunity: Executive HR Business Partner

The role involves leading HR operations for assigned verticals, supporting business functions, driving employee engagement and retention initiatives, and ensuring policy compliance.

Key Responsibilities:
  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for the assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
Requirements:
  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

Benefits:

  • Flexibility to work in shifts (rotational) .
  • A dynamic, people-first environment.
  • Opportunity to shape HR practices and contribute to a culture of excellence.

We are seeking a highly skilled and experienced professional to fill this key position.


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