HR Operations Specialist

7 days ago

Gurgaon, Haryana, India beBeeKnowledge Full time US$ 90,000 - US$ 1,23,456
Job Description

About This Role

This role is part of our HR Talent and Culture Operations team, where we are looking for a talented HR professional to join us. Our HR function is at the leading edge in diversity and effectiveness, and we represent over 30 nationalities and speak more than 45 languages.

The HR Talent and Culture Operation Analyst will partner with professionals across multiple HR functions, employees and managers in a fast-paced and dynamic work environment and will support all operational processes across Talent and Culture activities including, but not limited to, creating reports, handling inquiries and providing transactional support to the Talent and Culture HR function.

The role is aligned within the EMEA/APAC/AMRS region with the global Talent and Culture Operations processes.

Key Responsibilities Include
  • Provide exceptional customer service to internal clients, efficiently and effectively answering their queries, providing them with accurate information and/or sound advice while working to problem-solve with them
  • Create/update e-learning modules or other learning activities as needed on the Learning Management System (LMS)
  • Manage attendance of in-person/virtual learning sessions
  • Coordinate logistical arrangements for learning events & training programs, (room bookings, AV setup, other on-site support to ensure smooth delivery)
  • Keep all process documentation relevant and up-to-date
  • Create standard and ad-hoc business reports on learning activities
  • Support management of course testing and survey management
  • Partner with stakeholders
Required Skills and Qualifications

- Proficient use of Microsoft Office applications (especially Excel and Outlook)
- Experience in handling events on tools like WebEx, Teams, etc.
- Passionate about self- and process- and organization development
- Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
- Comfortable working in a highly matrixed environment
- Proven ability to build and sustain high-performing partnerships, both locally and globally
- Solid verbal and written communication skills, including the ability to effectively reach out to and communicate with stakeholders and program participants via phone and email.
- Knowledge of learning management applications (e.g., Crossknowledge, Workday) preferred
- Fluency in English

Benefits

We offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about.

Others

Our hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

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