Technical Desktop Specialist

2 days ago

Madurai, Tamil Nadu, India beBeeTroubleshooting Full time ₹ 32,40,000

Job Title: Desktop Support Engineer

We are seeking a skilled Desktop Support Specialist to join our IT team in Mumbai.

The ideal candidate should have at least 1.6 years of experience in desktop support and IT troubleshooting, with strong communication skills and a customer-oriented approach.

Key Responsibilities:

  • Provide first-level technical support to end-users for hardware, software, and networking issues.
  • Troubleshoot desktop, laptop, and printer-related problems.
  • Install, configure, and maintain operating systems and applications.
  • Support and troubleshoot Microsoft Outlook and other MS Office applications.
  • Respond to IT support tickets in a timely and professional manner.
  • Coordinate with vendors for hardware replacement or warranty claims.
  • Maintain documentation of issues and resolutions.

Required Skills:

  • Strong knowledge of desktop and laptop hardware.
  • Effective troubleshooting and diagnostic skills.
  • Hands-on experience with Microsoft Outlook, Windows OS, and basic networking.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.

This role offers a challenging opportunity to develop your skills and expertise in desktop support engineering.

You will be working closely with our IT team to ensure the smooth operation of our desktop infrastructure.

We are committed to providing ongoing training and development opportunities to help you succeed in this role.

If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply.

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