Collections Specialist

4 days ago

Bareilly, Uttar Pradesh, India beBeeCollection Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Collections Manager

Are you a seasoned professional looking for a new challenge in accounts receivable?

We are seeking an experienced Collection Manager to join our team, responsible for managing the order-to-cash process and ensuring accurate and timely invoicing.

Key Responsibilities:

  • Manage Order to Cash (O2C) process including billing, collections, and dispute resolution.
  • Ensure accurate and timely invoicing as per SLAs, with all supporting documentation.
  • Review client contracts to prevent discrepancies in invoicing.
  • Proactively identify and resolve issues like billing errors, late payments, and AR reconciliations.
  • Communicate with clients via email and phone for collection of overdue payments.
  • Record customer feedback and facilitate prompt resolution.
  • Coordinate with internal teams (Sales, Operations, Tax) for timely issue resolution.
  • Ensure achievement of team KPIs and individual deliverables.
  • Monitor and manage collections in line with contract TATs.
  • Generate accurate and timely reports for collections.
  • Raise payment release requests to Treasury for salary disbursements to associates.
  • Conduct client visits as required.
  • Identify and escalate high-risk accounts to management.
  • Drive continuous process improvements and best practices.
  • Prepare monthly and quarterly management reports.
  • Have a solid understanding of e-invoicing, GST, TDS, and GST-TDS compliance.

Qualifications:

  • Bachelor's degree in Commerce or related field.
  • 5+ years of experience in Accounts Receivable and Collections.
  • Proficient in MS Office applications, especially MS Excel.

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