
Debt Recovery Specialist
4 days ago
We are seeking a highly motivated and organized individual to fill the role of Debt Recovery Specialist.
The ideal candidate will be responsible for driving collection activities, achieving targets, and minimizing debts while maintaining a database of transactions and assisting in improving collection strategies.
Key Responsibilities:
- Manage the debt recovery process and contact clients for outstanding payments.
- Drive collection activities and achieve targets while maintaining excellent customer service.
- Maintain a database of all transactions related to payment collection account receivables.
- Assist in improving collection strategies to drive continuous improvement in the collections process.
- Research and resolve payment discrepancies.
- Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for case resolution.
- Verify clients and customers who appear to be potential defaulters.
- Visit customers' places for either payment or product pick up.
Required Skills and Qualifications:
- Strong communication skills with the ability to communicate effectively both written and oral.
- Ability to strike a balance between trustful relationships and timely payments.
Benefits:
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