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Senior Financial Recovery Officer

3 weeks ago

Bareilly, Uttar Pradesh, India beBeeCollections Full time ₹ 42,00,000 - ₹ 61,00,000
Debt Collection Specialist Role

The Debt Collection Specialist will be responsible for overseeing the debt collection process, ensuring that customers receive excellent customer service and timely resolutions to their concerns. The role involves analyzing financial information to assess the ability of customers to repay debts, as well as maintaining and updating accurate customer records.


Main Responsibilities:
  • Lead the debt collection process with professionalism and integrity
  • Contact customers in a courteous manner to collect overdue payments
  • Negotiate payment plans that meet customers' needs
  • Maintain and update detailed customer records
  • Provide exceptional customer service to resolve any issues or concerns

Required Skills and Qualifications:
  • Strong proficiency in debt collection and finance principles
  • Excellent analytical skills to assess customer creditworthiness
  • Superior communication and interpersonal skills to build strong customer relationships
  • Attention to detail and organizational skills to manage multiple tasks efficiently
  • Able to work independently and collaboratively as part of a team
  • Understanding of financial regulations and compliance requirements
  • Prior experience in finance or housing finance is highly desirable
  • Bachelor's degree in finance, business administration, or a related field

Why Join Our Team?

We offer a dynamic work environment, opportunities for growth and development, and a chance to make a real difference in people's lives. If you are a motivated and results-driven professional looking to advance your career, we encourage you to apply.