
Security Loss Prevention Specialist
2 days ago
Loss Prevention Manager is responsible for managing daily security operations to protect property assets, employees, guests, and the property.
Candidate Profile:- Education and Experience:
- High school diploma or equivalent; 3 years of experience in security/loss prevention or related professional area.
- OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year of experience in security/loss prevention or related professional area.
- Assists the Director in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property including quarterly OSHA audits, incident tracking, and hazard abatement process.
- Develops detailed 'shut down' procedures to ensure all areas are secured at appropriate times.
- Complies with applicable federal, state, and local law and safety regulations.
- Follows proper key control guidelines in loss prevention.
- Develops a monthly checklist for CCTV equipment, alarmed doors, and duress alarms to ensure they are fully functional.
- Incorporates patrols that encompass all areas of the property's interior and exterior, including inspection of recording systems.
- Follows Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities that may impair the well-being of guests and employees.
- Handles complaints, disputes, and grievances or negotiates with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities around the property that may impair the well-being of guests and employees.
- Oversees all loss prevention operations, including patrol process, emergency response, investigations (initial & follow-up), shipping and receiving processes, electronic key system, and manager on duty responsibilities.
- Guides the efforts of the Accident Prevention Committee.
- Oversees the first aid program for guests and employees.
- Protects company assets by monitoring General Liability and Workers Compensation cases.
- Meets quality standards and customer expectations on a daily basis.
- Identifies educational needs and develops formal educational or training programs for staff.
- Inspects and critiques performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informing executives, peers, and subordinates on relevant information in a timely manner.
- Providing information to supervisors and co-workers by telephone, email, or in person.
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