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Senior Operations Support Specialist
2 weeks ago
The Ops Sup Sr Analyst serves as a liaison between operations staff, relationship managers, project managers, custodians and clients. The role requires strong analytical and problem-solving skills to evaluate complex operations and business processes, and to identify and resolve issues.
Responsibilities- Perform in-depth evaluations to identify and resolve complex problems
- Provide advice and counsel to influence decisions and facilitate services
- Represent a unit or team on cross-function operational processes and project deliverables
- Liaise with multiple teams across the Operations department
- Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
- 14 + years of related business experience including relevant supervisory experience
- Has a flair for process re-engineering and a proven track record of process improvements
- Proficient in Microsoft Office
- Ability and experience working in a fast-paced, high-pressure environment