Customer Service Representative
4 days ago
Job Description
">We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
">Key Responsibilities:
">- To acquire new customers by offering them our services and products.
- To call Jio customers and explain the benefits of our recharge plans.
- To assist customers in completing their recharges efficiently.
- To sell new connections to prospective customers.
- To resolve customer queries within agreed timelines.
- To ensure a delightful customer experience.
- To respond to all customers in an appropriate tone and language.
- To capture customer details and data relevant to the call or service.
- To learn about our plans, products, and services to add value to the offering.
Required Skills and Qualifications:
">Basic knowledge of reading and writing is required. Additionally, we require smartphone usage skills, ability to speak local language, sales and customer handling skills, and goal and result-oriented approach.
">Benefits:
">We offer a competitive compensation package that includes a comprehensive benefits program.
">Others:
">Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
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