Customer Service Representative
17 hours ago
**Key Responsibilities**:
- **Issue Resolution**: Investigate and resolve customer issues efficiently. Escalate complex matters to higher-level support or management when necessary.
- **Product Knowledge**: Maintain a strong understanding of our products and services, keeping up-to-date with any changes or updates.
- **Communication Skills**: Demonstrate excellent verbal and written communication to effectively relay information. Actively listen to customers to address their needs and concerns.
- **Customer Education**: Guide customers on product features, usage, and troubleshooting. Educate them about self-service options and resources.
- **Multi-Channel Support**: Collaborate with marketing, operations, and support teams to ensure a seamless and consistent customer experience.
- **Customer Feedback**: Gather and analyze customer feedback to identify trends and improvement opportunities. Provide insights to the company based on customer input.
**Qualifications**:
- Diploma or Bachelor's degree in a relevant field.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team setting.
**Job Types**: Full-time, Permanent
**Schedule**: Day shift, Fixed shift
**Education**: Higher Secondary (12th Pass) preferred
**Experience**:
- 1 year of total work experience preferred
- 1 year of customer service experience preferred
- **Languages**:
- English (preferred)
- Hindi (preferred)
- **Work Location**:
In-person
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
16 hours ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
-
Customer Support Representative
6 days ago
Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time**Join Our Team as a Customer Service Representative!** Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems and providing top-notch support? If so, we want you on our dynamic team! **Position**: Customer Service Representative **Type**: Full-Time, Permanent **Location**: In-Person **Salary**:...
-
Customer Service Representative
17 hours ago
Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions LLP Full time**Key Responsibilities**: - Handle **inbound and outbound customer calls** in a courteous and professional manner. - Assist customers by providing accurate information, resolving concerns, and offering technical guidance where applicable. - Log technical issues and service requests by **managing support tickets**. - Monitor and update ticket status,...
-
Customer Service Executive
16 hours ago
Yelahanka New Town, Bengaluru, Karnataka, India Care4sign safetec limited Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working environment for your...
-
Manager - Customer Service Representative
1 week ago
Yelahanka, India Raytheon Technologies Full timeUnspecified Who we are At United Technologies Corporation India Private Limited (UTCIPL)/Pratt & Whitney, we believe that powered flight has transformed and will continue to transform the world. That’s why we work with an explorer’s heart and perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. We do this...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full timeJob Title: Customer Support Representative Location: Bangalore Industry: Customer Service/International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to...
-
Customer Service Representative
4 days ago
Bengaluru, Karnataka, India Kids Castle Preschool Full time**Job brief** We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The...
-
Customer Service Representative
6 days ago
Richmond Town, Bengaluru, Karnataka, India ASSR Solutions Full time**About the Company**: ASSR Solutions is a dynamic company specializing in providing comprehensive solutions for Ready to Start Auto Parts. We are committed to delivering top-notch services to our clients, ensuring seamless experiences in the auto parts industry. As a Customer Service Representative (CSR) at ASSR Solutions, you will play a pivotal role in...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time**Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...
-
Customer Service Representative
4 days ago
Bengaluru, Karnataka, India Mouser Electronics Full timeProvides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...