Customer Renewal Growth Strategist

4 days ago


India AutoRABIT Full time
Role Overview

Drive customer retention and satisfaction as a Customer Renewal Growth Strategist, contributing to delivering seamless customer experiences.

Key Responsibilities
  • Manage the entire renewal lifecycle for assigned accounts, ensuring timely and successful contract renewals.
  • Identify and mitigate customer risks while uncovering new opportunities for account growth.
  • Build and maintain strong relationships with customers to understand their needs and ensure satisfaction.
  • Collaborate with cross-functional teams to address customer needs effectively.
  • Conduct regular revenue forecasting and deliver updates to leadership.
Requirements
  • 3-5 years of experience in renewals, customer success, or a similar customer-facing role.
  • Proven track record of managing and driving renewals with high customer satisfaction rates.
  • Familiarity with Open Source Software, DevOps, and concepts around Cloud and infrastructure is preferred.
What We Offer

25 LPA - 30 LPA salary package, remote work option, and the opportunity to grow with a leading company in the DevOps space.



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