Dynamic CRM Solution Architect
1 month ago
Job Overview
Sonata Software is seeking a highly skilled Dynamic CRM Solution Architect to lead the design and implementation of Dynamics 365 Customer Engagement (D365 CE) solutions, focusing on CE modules.
Key Responsibilities:
Analyze client requirements for CE module-based D365 CE solutions and translate them into comprehensive designs that meet business objectives.
Collaborate with cross-functional teams to oversee the development and implementation of CE module-specific D365 CE solutions, ensuring they align with functional requirements.
Design and document D365 CE system configurations, data models, workflows, and business processes, particularly within CE modules.
Provide guidance on best practices for D365 CE implementations, emphasizing efficient use of tools and technologies related to CE modules.
Lead workshops and presentations for clients, specializing in CE module-related solutions and their benefits.
Stay updated on the latest trends and updates in Dynamics 365 Customer Engagement, particularly within CE modules, and incorporate them into architectural designs.
Mandatory Skills:
A Bachelor's or Master's degree in a related field.
8+ years of experience in designing and implementing Dynamics 365 Customer Engagement (D365 CE) solutions, with a strong emphasis on CE modules.
Strong expertise in D365 CE system configuration related to CE modules, including customization, workflows, and integrations.
Proficiency in D365 CE tools and technologies, particularly those relevant to CE modules.
Excellent understanding of D365 CE data models and business processes, with a focus on CE modules.
Estimated Salary: ₹12,00,000 - ₹18,00,000 per annum
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