Microsoft Dynamics CRM Solutions Expert
2 days ago
Job Summary:
">We are seeking a highly skilled Microsoft Dynamics CRM Solutions Expert to join our team at MonoSpear Technologies Pvt Ltd. As a key member of our consulting team, you will play a crucial role in analyzing and improving business processes, implementing and configuring Microsoft Dynamics CRM solutions, and providing end-to-end consultancy for various customer requirements.
">About the Role:
">The successful candidate will have 6+ years of experience in CRM consulting, with at least 3+ years specifically in Microsoft Dynamics CRM. You will also have experience with Salesforce.com administration and configuration. Strong analytical and problem-solving skills are essential to address business challenges, as well as deep knowledge of business processes in sales, customer service, and marketing.
">Key Responsibilities:
">- ">
- Analyze, design, and implement CRM solutions for business needs">
- Manage the Salesforce.com and Microsoft Dynamics CRM environments, ensuring they are running efficiently">
- Troubleshoot and resolve complex technical issues with CRM systems">
- Provide recommendations for CRM best practices and process improvements">
- Customize CRM workflows, forms, dashboards, and reports">
- Ensure CRM integrations with other enterprise systems are seamless">
- Conduct training sessions and create training materials for CRM users">
- Provide post-implementation support and maintenance for CRM systems">
- Collaborate with stakeholders to capture business requirements and translate them into CRM solutions">
- Document configurations, processes, and changes to the CRM system">
- Stay updated on the latest Microsoft Dynamics CRM features, tools, and trends">
Qualifications and Skills:
">The ideal candidate should possess a Bachelor's degree in Business Administration, IT, Computer Science, or a related field. A Master's degree is a plus. In addition to education, the following skills and qualifications are required:
">- ">
- 6+ years of experience in CRM consulting, with at least 3+ years specifically in Microsoft Dynamics CRM">
- Experience with Salesforce.com administration and configuration">
- Strong analytical and problem-solving skills">
- Deep knowledge of business processes in sales, customer service, and marketing">
- Prior experience in system integration, data migration, and troubleshooting">
- Proficiency in Microsoft Dynamics CRM, including customizations, workflows, forms, and reports">
- Strong knowledge of CRM-related technologies, integrations, and APIs">
- Hands-on experience with Salesforce.com administration (profiles, permissions, workflows, reports)">
- Familiarity with cloud technologies, databases, and business intelligence tools is an added advantage">
Salary: $120,000 per annum
">Location: Our office location is not specified, but we can provide remote work options
">This role requires a strong passion for technology and business process improvement. If you are a motivated and experienced professional looking for a new challenge, please apply.
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