Dynamics CRM Functional Consultant

1 week ago


Bengaluru, Karnataka, India LTIMindtree Full time

At LTIMindtree, we are on the lookout for a skilled Dynamics CRM Functional Consultant to join our team.

We offer a highly competitive salary of ₹20,00,000 per annum, reflecting the expertise and experience required for this role.

Job Description:

A Dynamics CRM Functional Consultant plays a crucial role in implementing and configuring Microsoft Dynamics 365 modules, ensuring seamless integration with other business solutions. The ideal candidate will have in-depth knowledge of core Dynamics 365 modules, as well as strong analytical, research, and troubleshooting skills.

Responsibilities:

  • Configuring, installing, and troubleshooting server
  • Identifying problems by reading platform trace logs and providing solutions
  • Providing support and training to users
  • Familiarity with MS CRM Sales, Service, and Marketing modules
  • Demonstrated ability to effectively communicate technical issues and resolve problems

Requirements:

  • 4-17 years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules
  • Minimum 3 years of experience as a functional consultant
  • Minimum 3 years of experience in Technical Support
  • Customer Service module experience
  • Experience of implementing Omnichannel

Preferred Skills:

  • Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation
  • MS CRM configuration knowledge
  • Application integrations knowledge with MS CRM
  • Certified in MS Dynamics

Why Choose Us?

As a Dynamics CRM Functional Consultant at LTIMindtree, you'll work on Agile or Waterfall approach projects depending on business requirements. Our company offers a dynamic work environment, opportunities for growth, and a competitive salary package.



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