Dynamics CRM Functional Consultant
1 week ago
At LTIMindtree, we are on the lookout for a skilled Dynamics CRM Functional Consultant to join our team.
We offer a highly competitive salary of ₹20,00,000 per annum, reflecting the expertise and experience required for this role.
Job Description:
A Dynamics CRM Functional Consultant plays a crucial role in implementing and configuring Microsoft Dynamics 365 modules, ensuring seamless integration with other business solutions. The ideal candidate will have in-depth knowledge of core Dynamics 365 modules, as well as strong analytical, research, and troubleshooting skills.
Responsibilities:
- Configuring, installing, and troubleshooting server
- Identifying problems by reading platform trace logs and providing solutions
- Providing support and training to users
- Familiarity with MS CRM Sales, Service, and Marketing modules
- Demonstrated ability to effectively communicate technical issues and resolve problems
Requirements:
- 4-17 years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules
- Minimum 3 years of experience as a functional consultant
- Minimum 3 years of experience in Technical Support
- Customer Service module experience
- Experience of implementing Omnichannel
Preferred Skills:
- Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation
- MS CRM configuration knowledge
- Application integrations knowledge with MS CRM
- Certified in MS Dynamics
Why Choose Us?
As a Dynamics CRM Functional Consultant at LTIMindtree, you'll work on Agile or Waterfall approach projects depending on business requirements. Our company offers a dynamic work environment, opportunities for growth, and a competitive salary package.
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