Digital CRM Solutions Architect

1 week ago


Bengaluru, Karnataka, India Bekaert Full time

About Bekaert

Bekaert is a dynamic and growing company with a rich heritage of over years, striving to be the leading partner for shaping the way we live and move. Our core competencies in material science of steel wire transformation and coating technologies have made us a global market leader.

We continue to strengthen our expertise beyond steel to create new solutions with innovative materials and services for markets including new mobility, low-carbon construction, and green energy. With employees worldwide from 75 nationalities and a retention rate above 90%, we're looking for someone like you to join our Digital Advanced Solutions (ADS) team.

Job Overview

This role involves leading a team of developers and consultants to deliver high-quality CRM solutions that meet clients' needs and exceed their expectations. As a Technical Lead CRM, you will be responsible for technical design and implementation of Microsoft Dynamics CRM solutions.

Key Responsibilities

  • Lead the technical design and implementation of Microsoft Dynamics CRM solutions
  • Provide hands-on expertise in customizing, configuring, and extending Dynamics CRM
  • Lead a team of developers, providing technical guidance, mentoring, and support throughout the project lifecycle
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications
  • Design and develop custom CRM components using C#, JavaScript, HTML, and CSS
  • Architect integrations with other systems to ensure seamless data flow and functionality
  • Perform code reviews and implement best practices for performance optimization and security
  • Troubleshoot technical issues and ensure smooth operation of CRM systems
  • Stay updated with the latest Microsoft Dynamics CRM features and provide recommendations for adoption
  • Collaborate with cross-functional teams to deliver high-quality solutions on time and within budget

Requirements

  • Bachelor's degree in computer science, information-technology, system analysis, or a related field
  • Over 8 years of experience, with at least 5 years dedicated to implementing Dynamics CRM solutions in medium to large-scale environments
  • Extensive expertise in Microsoft Dynamics CRM/XRM, encompassing customization for Customer Service, workflow management, and integration using custom APIs
  • Robust proficiency in C#, .NET framework, JavaScript, HTML, CSS, and SQL Server
  • Strong understanding of DevOps Automation processes, including Continuous Integration/Continuous Deployment (CI/CD), Release Management, and Security protocols
  • Good knowledge of REST/SOAP web services, JSON, XML, XSD, and overall Software Development Lifecycle (SDLC) processes

Benefits

  • Estimated annual salary: ₹4,500,000 - ₹6,300,000
  • Competitive benefits package
  • Opportunities for professional development and growth
  • A supportive and collaborative working environment

At Bekaert

We celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.



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