Executive Leader of Operational Excellence

2 days ago

Bengaluru, Karnataka, India beBeeFacilities Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary

We are seeking a skilled Facilities Director to oversee the daily operations and upkeep of our facility. The successful candidate will ensure all areas are clean, functional, and compliant with company and statutory standards.

Key Responsibilities

  • Oversee daily operations and upkeep of the facility, including housekeeping, HVAC, electrical, plumbing, and other services.
  • C coordinate soft services (housekeeping, pest control, pantry) and hard services (technical maintenance).
  • Supervise outsourced facility service providers (housekeeping, security, MEP, etc.).
  • Prepare duty rosters and supervise facility support staff.
  • Ensure vendor staff adhere to SLAs and KPIs defined in contracts.
  • Schedule and monitor Preventive Maintenance (PPM) of all equipment and assets.
  • Raise service requests for breakdowns and follow through to closure.
  • Maintain asset and maintenance records.
  • Ensure all safety standards, fire norms, and building codes are followed.
  • Coordinate for fire drills, evacuation plans, and safety audits.
  • Maintain statutory compliance documentation (e.g., fire NOC, lift license, DG permits, etc.).
  • Support workplace planning, seating arrangements, and space utilization.
  • Assist in managing office moves, adds, and changes (MAC).
  • Coordinate with IT and Admin for seating and infrastructure readiness.
  • Manage facility helpdesk tickets and track resolution timelines.
  • Handle escalations and ensure timely issue resolution.
  • Record and close complaints using CAFM tools or Excel trackers.
  • Track consumption of electricity, water, and fuel (diesel for DG, etc.).
  • Coordinate with utility vendors (BESCOM, BWSSB, etc.).
  • Suggest and implement energy-saving initiatives.
  • Monitor and maintain stock of consumables (cleaning materials, pantry supplies).
  • Coordinate procurement and maintain vendor invoices and GRN.
  • Ensure cost control without compromising service quality.
  • Submit daily/weekly/monthly facility reports (cleaning reports, incident logs, etc.).
  • Maintain checklists, inspection reports, and facility audit records.
  • Provide reports to Facility Manager/Client as required.
  • Interface with client representatives, building management, and internal departments.
  • Support audits, inspections, and meetings with data and reports.
  • Manage client expectations on facility services.

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