Transition Professional

7 days ago

Coimbatore, Tamil Nadu, India beBeeTransition Full time ₹ 25,00,000 - ₹ 30,00,000
Senior Transition Coordinator

We are seeking a seasoned transition professional to lead multiple transitions, execute projects end-to-end, and ensure customer satisfaction.

Key Responsibilities:
  • Manage active transitions as assigned, ensuring timely completion within given timelines and budgets.
  • Serve as the customer's single point of contact (SPOC) for all questions, decisions, actions, and updates.
  • Support projects as the first escalation point for internal and customer issues.
  • Drive governance calls and meetings for internal and customer updates.
  • Plan, conduct, and manage relevant trainings for the transitions team.
  • Participate in or conduct assessments to gauge the training needs of the team.
  • Understand strategic business objectives of the customer and facilitate the definition of project scope, goals, and deliverables.
  • Participate in creation and review of transition solutions for RFPs/RFIs and pre-sales support as needed.
  • Identify and define business cases, develop detailed project charters, plans, and transition plans based on solution complexity, priorities, and deliverables.
  • Combine process migration activities with IT implementation.
  • Optimize the transition methodology to reduce time, costs, risks, retain/improve quality.
  • Responsible for risk management, understanding business and operational risks, and developing mitigation plans.
  • Responsible for driving process-specific business continuity planning.
  • Create and/or maintain project management documents, including status reports, project plans, knowledge transfer documentation, and requisite approvals on Clarity.
  • Participate in opportunity analysis/due diligence of potential projects and support solutioning of new bids/RFP-RFI responses/client presentations and sales cycles.

Education: Bachelor's/Master's degree

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