Current jobs related to Highly Skilled Technical Support Specialist - Solapur, Maharashtra - beBeeTechnical

  • Highly Skilled Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a highly skilled technical professional to provide expert support and guidance to our team. The ideal candidate will possess exceptional problem-solving skills, excellent communication abilities, and a strong understanding of desktop and networking issues.Key Responsibilities:Provide high-level technical assistance for hardware, software, and...

  • Highly Skilled Technical Support Professional Wanted

    2 weeks ago

    Solapur, Maharashtra, India beBeeSpecialist Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title:Technical Support Specialist for IBM AS/400Job DescriptionOur organisation requires a Technical Support Specialist to provide expert-level technical support for the IBM AS/400 system. This is an opportunity to work with a global technology company that enables businesses to harness the power of data.The ideal candidate will have experience with IBM...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeIT Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to provide technical assistance and support to our organization.Main Responsibilities:Provide timely and effective technical support to employees and teamsTroubleshoot and resolve software and hardware issuesDevelop and implement effective solutions to improve...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support SpecialistOur organization seeks a highly skilled and customer-focused professional to join its technical support team.The ideal candidate will have experience working with reputable brands, excellent English communication skills, and a strong background in troubleshooting Microsoft 365 and Mac systems.This role involves resolving technical...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...

  • Highly Skilled System Operations Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeSystemOperations Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Site Reliability EngineerWe are seeking a highly skilled System Operations Specialist to ensure the reliability and efficiency of our systems.The ideal candidate will have a strong background in DevOps, SRE, or related roles, with a proven track record of implementing tool setup and management, infrastructure assessment and migration, data...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our organization. As a key member of our support team, you will be responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.To succeed in this role, you should have excellent English communication skills...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeMicrosoft Full time ₹ 6,00,000 - ₹ 12,00,000

    IT Support Role OverviewWe are seeking a skilled IT support specialist to provide technical assistance and troubleshooting for Microsoft 365 services and desktop environments.This role involves serving as the primary point of contact for IT support, providing basic troubleshooting for Microsoft 365 apps, and supporting desktop environments. The ideal...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeRobotics Full time ₹ 25,00,000 - ₹ 30,00,000

    Job DescriptionAs a Technical Support Specialist, you will provide expert technical assistance to our channel partners and end users across various regions.Key responsibilities include:Delivering technical support through email, telephone, or on-site visits;Offering robotic application support and consultations to channel partners and the Dobot sales...

  • Technical Support Specialist

    2 weeks ago

    Solapur, Maharashtra, India beBeeTechnical Full time ₹ 6,80,000 - ₹ 10,95,000

    ">Job Title: Technical Support Specialist">Main ResponsibilitiesTo provide timely and effective customer support via multiple communication channels.To identify and resolve technical issues efficiently, adhering to quality standards.To maintain high levels of customer satisfaction by delivering excellent service.To analyze and assess root causes of technical...

Highly Skilled Technical Support Specialist

2 weeks ago

Solapur, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description:

We are seeking a skilled and proactive L2 Engineer to join our technical team.

The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level.

This role requires strong technical expertise, problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities
  • Handle incidents, service requests, and escalations from the L1 support team.
  • Perform advanced troubleshooting, root cause analysis, and provide timely resolutions.
  • Monitor systems, applications, and infrastructure to ensure high availability and performance.
  • Collaborate with L3 engineers, development teams, and vendors for complex issue resolution.
  • Document solutions, knowledge articles, and update standard operating procedures.
  • Provide guidance, mentoring, and support to L1 engineers.
  • Participate in on-call rotations, incident response, and after-hours support as required.
  • Ensure compliance with SLAs, IT policies, and security standards.
  • Assist in system upgrades, patches, and maintenance activities.
  • Identify recurring issues and recommend long-term solutions to improve service stability.
Required Skills & Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

2–5 years of experience in IT support or technical engineering roles.

Strong knowledge of operating systems.

Experience with troubleshooting hardware, software, and infrastructure issues.

Familiarity with ITSM tools (ServiceNow, Jira, or similar).

Basic Knowledge of firewall, networking and server is must.

Strong analytical and problem-solving skills with attention to detail.

Excellent communication and customer-handling skills.

Ability to work independently and in a team environment under pressure.