Technical Support Specialist

7 days ago

Gulbarga, Karnataka, India beBeeAccessibility Full time US$ 26,000 - US$ 40,000

About us

We support a nonprofit organization dedicated to closing the employment gap for individuals with disabilities.

Our flagship program empowers blind and low-vision professionals by pairing them with trained visual interpreters who enable seamless support in technical work environments.

We are seeking a proactive and technically skilled Access Partner to support a Data & Appliance Analyst working within a global Cloud + AI organization.

This role is about enabling clients to do their job—bridging accessibility gaps in fast-paced environments.

You'll work closely with the Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms like Azure Portals, Excel, and Visual Studio.

Main Responsibilities:

  • Review and make basic code changes.
  • Create and manage spreadsheets for data tracking and analysis.
  • Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
  • Assist in converting and formatting documents to meet accessibility standards.
  • Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.

Skill Requirements:

  • Basic coding knowledge.
  • Understanding of code structure and ability to identify components like classes and functions.
  • Proficiency in Microsoft Excel.
  • Comfortable working with large data sets and using intermediate Excel functions.
  • Strong Communication Skills.
  • Ability to provide support in a clear, professional manner.

What's in it for you?

  • Work on meaningful projects with a global client.
  • Opportunity to learn new skills, including accessibility compliance.
  • Supportive team environment with training provided.
  • Remote working option available.

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