Dedicated Technical Support Specialist
2 days ago
About the Role:
- To succeed in this position, you must have strong communication skills and be able to interact effectively with customers.
- You will be responsible for resolving customer issues in a timely and professional manner.
- Your ability to explain complex technical concepts in simple terms will be essential.
- Cross-functional collaboration and problem-solving skills are also required.
- A strong understanding of commerce platform principles and procedures is necessary.
- Familiarity with Azure Platform architecture and services is highly desirable.
- You should possess strong troubleshooting and analytical skills.
- Additionally, you will need to be able to work independently and as part of a team.
Key Responsibilities:
- Effective communication with customers.
- Resolve customer issues efficiently.
- Explain technical concepts clearly.
- Cross-team collaboration.
- Troubleshooting and analysis.
- Independent work with teamwork.
Requirements:
- Strong communications and interpersonal skills.
- Excellent written and verbal English language skills.
- Technical aptitude and knowledge of Azure Platform.
What We Offer:
This role offers an opportunity to develop your technical skills and contribute to the success of our organization.
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