Senior Technical Support Specialist

2 days ago


Vijayawada, Andhra Pradesh, India beBeeProblemSolving Full time ₹ 63,00,000 - ₹ 84,00,000
Are you ready to take your technical support career to the next level?This role is perfect for those passionate about troubleshooting and customer service.You will be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues, providing fast, clear, and effective solutions through chat support.Create a positive experience by showing empathy and patience while troubleshooting.Use your technical expertise to diagnose and resolve complex problems.Key Requirements
  • Typing speed of 35 WPM or higher (mandatory)
  • Prior experience in technical support via chat in Business to Customer
  • Excellent written and verbal communication skills
  • Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
  • Hands-on experience troubleshooting Microsoft Windows & O365 queries
  • Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
  • Strong problem-solving skills and ability to thrive in a fast-paced environment
  • Patience, empathy, and a customer-first mindset

Benefits include:

  • 100% Work from Office (WFO) schedule
  • Fast-paced work environment
  • Opportunities for professional growth and development

Interview Details
  • Time: 10:00 AM - 01:00 PM
  • Venue: Basement Lecture Hall, Landmark- Opposite to ISB college


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