
Walk-in Drive For Order Management Expert
7 days ago
As a key player in the Order Management team, you will be responsible for handling customer inquiries related to orders, providing exceptional service, and resolving any discrepancies.
Key Responsibilities:
- Manage customer complaints and resolve issues efficiently.
- Communicate effectively with customers via various channels to ensure timely resolutions.
- Investigate order discrepancies and implement corrective actions to prevent future occurrences.
Requirements:
- Experience: 1-2 years of customer-facing experience, preferably in Order Management.
- Skills:
- Excellent communication skills, problem-solving abilities, and attention to detail.
- Strong analytical skills to investigate and resolve complex issues.
- Proficiency in Microsoft Office tools to manage orders efficiently.
- Language: Fluency in English (written and verbal) is mandatory.
About This Role:
This role offers an excellent opportunity to develop your customer service skills and contribute to a dynamic team. If you are a driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
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