Helpdesk Support Specialist

1 week ago

Pushkar, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Representative Job Summary

This is a challenging opportunity for a skilled Customer Service Representative to provide exceptional support to customers.

Key Responsibilities:
  • Troubleshoot and resolve technical issues with WordPress & WooCommerce sites.
  • Communicate effectively with customers through various channels.
  • Analyze recurring issues and contribute to product improvements.
  • Maintain accurate documentation for plugins.
  • Manage customer tickets efficiently and collaborate on software development.
Requirements:
  • In-depth knowledge of WordPress (troubleshooting, debugging, database, plugins).
  • Experience with WooCommerce.
Benefits:
  • A flexible work environment with opportunities for growth.
  • 16 paid annual leave days.
  • A supportive team of professionals.

We are dedicated to helping e-commerce businesses succeed. Our expertise in simplifying store management has made us a trusted partner for over a decade.

We pride ourselves on providing top-notch support that keeps our customers coming back.

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