Front Desk Healthcare Professional Wanted

2 weeks ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,50,000 - ₹ 1,80,000

We are seeking a dedicated and efficient healthcare professional to join our team as a receptionist. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities.

Key Responsibilities
  • Customer Service:- Addressing and resolving customer queries in a professional and courteous manner.- Assisting patients with appointment scheduling and maintaining their availability records.
  • Appointment Management:- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
  • Feedback Collection:- Soliciting feedback from patients to continuously improve the quality of services provided.
  • Health Insurance Recommendation:- Offering guidance and recommendations on suitable health insurance options to patients.
  • Diagnosis Guidance:- Providing basic information and guidance to patients regarding their diagnoses and treatments.
Requirements
  • 12th preferred
  • Excellent communication and interpersonal skills
  • Strong organizational abilities
  • Knowledge of basic medical terminology is a plus
  • Previous experience in a similar role is preferred

Our goal is to provide exceptional patient care, and we believe that this role will play a key part in achieving that goal. We are looking for someone who is passionate about delivering high-quality service and making a positive impact on our patients' lives.



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