
Front Desk Professional
2 days ago
Overview:
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- Manage front desk operations with excellent communication and multitasking skills.">
- Provide a welcoming atmosphere for patients, visitors, and healthcare professionals.">
- Assist patients throughout their visit, ensuring a smooth and professional experience.">
Key Responsibilities:
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- Greet and assist patients, visitors, and vendors promptly and courteously.">
- Handle patient check-in and check-out processes efficiently.">
- Schedule, reschedule, and cancel appointments as required.">
- Maintain and update patient records in the hospital management system.">
- Answer and direct incoming calls to appropriate departments or personnel.">
- Coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations.">
- Verify and collect necessary documents like ID proofs, referrals, and insurance papers.">
- Manage patient queries, complaints, and feedback professionally.">
- Maintain a clean and organized reception area.">
- Follow confidentiality and data protection protocols strictly.">
- Handle billing queries and assist in payment collection as needed.">
Requirements:
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- Minimum of fresher experience in a medical or hospital environment.">
- Graduate degree in B.Com, BA, BBA/BBM, BCA, BSc.">
- Excellent communication, multitasking, and people skills.">
- Calm and professional demeanor in a healthcare setting.">
- Ability to remain composed under pressure.">
Benefits:
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- Opportunity to work in a dynamic and fast-paced environment.">
- Chance to develop skills and gain experience in a medical setting.">
- Competitive salary and benefits package.">
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