Front Desk Receptionist

24 hours ago

Mumbai, Maharashtra, India Neo Wealth Management Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role Overview

The Front Desk Executive will serve as the first point of contact for all visitors and clients, ensuring a professional and welcoming experience. The role requires excellent communication skills, strong organizational abilities, punctuality, and proficiency in handling front desk operations, meeting coordination, and administrative support.

Key Responsibilities

Reception & Visitor Management

  • Welcome and attend to visitors in a professional, courteous, and friendly manner.
  • Ensure visitors are directed appropriately as per meeting schedules.
  • Notify the relevant employees promptly upon a visitors arrival.

Operational Readiness & Punctuality

  • Ensure the front desk is fully operational by 9:00 AM sharp (or earlier) each day.
  • Conduct daily checks of the reception area and meeting rooms before office hours.

Meeting Coordination

  • Review and verify all meeting room invites on a daily basis.
  • Confirm meetings with participants to ensure preparedness and attendance.
  • Coordinate with internal teams to avoid scheduling overlaps or conflicts.

Meeting Room Upkeep & Readiness

  • Maintain meeting rooms in a clean, organized, and professional condition.
  • Ensure functionality of all equipment (projectors, screens, video conferencing tools, etc.) prior to meetings.

Communication & Professional Conduct

  • Manage calls, queries, and correspondence with clarity, efficiency, and professionalism.
  • Demonstrate excellent verbal and written communication skills.
  • Maintain a proactive, approachable, and solution-oriented attitude in all interactions.

Administrative Support

  • Maintain accurate front desk records, logs, and visitor registers.
  • Support coordination of office events, vendor visits, and other administrative activities.
  • Provide assistance to the administrative team on additional tasks, as required.

Qualifications & Skills

  • Graduate in any discipline (preferred).
  • Prior experience as a Front Desk Executive / Receptionist or similar role is an advantage.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational, multitasking, and time-management abilities.
  • Professional demeanor with attention to detail.
  • Ability to handle confidential information with discretion.

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