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Front Desk Receptionist
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Role Overview
The Front Desk Executive will serve as the first point of contact for all visitors and clients, ensuring a professional and welcoming experience. The role requires excellent communication skills, strong organizational abilities, punctuality, and proficiency in handling front desk operations, meeting coordination, and administrative support.
Key Responsibilities
Reception & Visitor Management
- Welcome and attend to visitors in a professional, courteous, and friendly manner.
- Ensure visitors are directed appropriately as per meeting schedules.
- Notify the relevant employees promptly upon a visitors arrival.
Operational Readiness & Punctuality
- Ensure the front desk is fully operational by 9:00 AM sharp (or earlier) each day.
- Conduct daily checks of the reception area and meeting rooms before office hours.
Meeting Coordination
- Review and verify all meeting room invites on a daily basis.
- Confirm meetings with participants to ensure preparedness and attendance.
- Coordinate with internal teams to avoid scheduling overlaps or conflicts.
Meeting Room Upkeep & Readiness
- Maintain meeting rooms in a clean, organized, and professional condition.
- Ensure functionality of all equipment (projectors, screens, video conferencing tools, etc.) prior to meetings.
Communication & Professional Conduct
- Manage calls, queries, and correspondence with clarity, efficiency, and professionalism.
- Demonstrate excellent verbal and written communication skills.
- Maintain a proactive, approachable, and solution-oriented attitude in all interactions.
Administrative Support
- Maintain accurate front desk records, logs, and visitor registers.
- Support coordination of office events, vendor visits, and other administrative activities.
- Provide assistance to the administrative team on additional tasks, as required.
Qualifications & Skills
- Graduate in any discipline (preferred).
- Prior experience as a Front Desk Executive / Receptionist or similar role is an advantage.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational, multitasking, and time-management abilities.
- Professional demeanor with attention to detail.
- Ability to handle confidential information with discretion.
