Global Business Improvement Specialist

2 days ago


Pune, Maharashtra, India Vertiv Full time

Vertiv, a global organization with over 25,000 employees, is seeking a Global Business Improvement Specialist - Customer Portal to join its dynamic team in Pune, India.

About the Role:

This position requires a highly motivated individual with excellent analytical and problem-solving skills to identify areas for improvement within the customer portal. The successful candidate will work closely with cross-functional teams to streamline processes, optimize workflows, and ensure alignment of portal functionalities with business objectives.

Main Responsibilities:
  • Collaborate with internal stakeholders to gather and document business requirements for the customer portal.
  • Analyze existing business processes related to customer interactions and identify areas for improvement.
  • Work with teams to streamline processes and optimize workflows within the portal.
  • Ensure alignment of portal functionalities with business objectives.
Key Skills and Qualifications:

The ideal candidate should possess:

  • A Bachelor's degree in a relevant field, such as business administration or management.
  • At least 3 years of experience as a Business Analyst or similar role, preferably in the development and management of B2B or enterprise applications.
  • Proven track record of successfully gathering and translating business requirements into actionable project goals.
  • International experience is required.
  • Experience in an international System Integrator company is a plus.
Salary Estimate:

The estimated salary range for this position is ₹12-18 lakhs per annum (approximately $15,000-$22,500 USD), based on industry standards and market conditions.



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