Customer Engagement Specialist
3 weeks ago
We are seeking an experienced Customer Engagement Specialist to join our team in North India. As a key member of our Hunters team, you will be responsible for driving revenue growth by developing and managing sales pipelines, partnering with C-Level executives, and executing account strategies.
Key Responsibilities- Develop and manage sales pipeline of new clients and opportunities within EComm, D2C, Retail, EdTech, FinTech domains
- Drive overall deal closure and new MRR through accurate forecasting and commitments for North India market
- Partner with C-Level executives within the accounts to drive outcomes
- Build & execute account strategy for revenue growth
- Lead contract discussions / negotiations
- Institute training & learning/development processes to continuously raise the performance level of account executives
- Work closely with cross functional teams within Netcore as the primary liaison for the North India Hunters team
- Monitor SFDC hygiene and drive process adherence through CRM best practices
- 2-4 years of experience in enterprise sales, preferably in the marketing automation or SaaS industry.
- Exposure to industry verticals including (but not limited to) D2C, E-Commerce, Retail, EdTech, Fintech, Media, Gaming, etc
- Strong understanding of the customer engagement and experience landscape.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain relationships with key decision-makers.
- Ability to prospect independently and build a funnel / pipeline of leads and opportunities
- Experience with Salesforce CRM and advanced SFDC hygiene and forecasting ability
- Must have experience carrying a quota of INR 20L + ARR for at least the last 2 years
- Strong analytical and problem-solving skills.
- Bachelor's degree in business administration, Marketing, or a related field.
- Experience with marketing automation platforms.
- Experience with lead generation and qualification tools such as LinkedIn Sales Navigator, SimilarWeb, Apptopia, etc
- Experience with developing and executing sales strategies.
Netcore Cloud is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore, global brands can ingest and process customer data in real-time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies.
As a Great Place to Work certified company, we prioritize employee satisfaction and well-being. Our open culture encourages creativity, innovation, and growth. We offer competitive compensation packages, including an estimated salary of INR 25 lakhs + bonus + benefits, reflecting your hard work and dedication.
What We Offer- Immense growth opportunities in a dynamic environment
- A chance to work with innovative brains and cutting-edge technology
- An entrepreneurial mindset that thrives on challenges
- An open culture where your creative bug gets activated
- An attractive compensation package of INR 25 lakhs + bonus + benefits
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