Customer Engagement Specialist

3 weeks ago


Mumbai Metropolitan Region, India Netcore Cloud Full time
About the Role

We are seeking an experienced Customer Engagement Specialist to join our team in North India. As a key member of our Hunters team, you will be responsible for driving revenue growth by developing and managing sales pipelines, partnering with C-Level executives, and executing account strategies.

Key Responsibilities
  • Develop and manage sales pipeline of new clients and opportunities within EComm, D2C, Retail, EdTech, FinTech domains
  • Drive overall deal closure and new MRR through accurate forecasting and commitments for North India market
  • Partner with C-Level executives within the accounts to drive outcomes
  • Build & execute account strategy for revenue growth
  • Lead contract discussions / negotiations
  • Institute training & learning/development processes to continuously raise the performance level of account executives
  • Work closely with cross functional teams within Netcore as the primary liaison for the North India Hunters team
  • Monitor SFDC hygiene and drive process adherence through CRM best practices
Requirements
  • 2-4 years of experience in enterprise sales, preferably in the marketing automation or SaaS industry.
  • Exposure to industry verticals including (but not limited to) D2C, E-Commerce, Retail, EdTech, Fintech, Media, Gaming, etc
  • Strong understanding of the customer engagement and experience landscape.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build and maintain relationships with key decision-makers.
  • Ability to prospect independently and build a funnel / pipeline of leads and opportunities
  • Experience with Salesforce CRM and advanced SFDC hygiene and forecasting ability
  • Must have experience carrying a quota of INR 20L + ARR for at least the last 2 years
  • Strong analytical and problem-solving skills.
  • Bachelor's degree in business administration, Marketing, or a related field.
  • Experience with marketing automation platforms.
  • Experience with lead generation and qualification tools such as LinkedIn Sales Navigator, SimilarWeb, Apptopia, etc
  • Experience with developing and executing sales strategies.
About Us

Netcore Cloud is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore, global brands can ingest and process customer data in real-time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies.

As a Great Place to Work certified company, we prioritize employee satisfaction and well-being. Our open culture encourages creativity, innovation, and growth. We offer competitive compensation packages, including an estimated salary of INR 25 lakhs + bonus + benefits, reflecting your hard work and dedication.

What We Offer
  • Immense growth opportunities in a dynamic environment
  • A chance to work with innovative brains and cutting-edge technology
  • An entrepreneurial mindset that thrives on challenges
  • An open culture where your creative bug gets activated
  • An attractive compensation package of INR 25 lakhs + bonus + benefits


  • Bangalore Metropolitan Area, India UL Standards & Engagement Full time

    Job SummaryWe are seeking a highly skilled Regional Standards Engagement Specialist to join our team at UL Standards & Engagement. In this role, you will be responsible for managing regional standards partnerships and engagements to drive the adaptation of safety standards in international markets and advance the mission of ULSE.About the RoleThe successful...


  • Mumbai, Maharashtra, India HBS - Hiringlabs Business Solutions Full time

    **Job Overview**At HBS - Hiringlabs Business Solutions, we are seeking a skilled Customer Engagement Specialist to join our team. As a Telecaller, you will be responsible for engaging with potential customers over the phone in a professional manner.**Key Responsibilities**Utilize excellent communication skills to understand customer requirements and provide...


  • Mumbai, Maharashtra, India Recruiting India Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team in India. In this role, you will be responsible for engaging active and inactive Direct Selling Agents (DSAs) across the country through outbound and inbound calls.Your primary objective will be to address DSA concerns, foster engagement, and promote service and...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    At Cloud Counselage Pvt Ltd, we're committed to delivering exceptional customer experiences that drive long-term relationships and business growth.OverviewThe Customer Experience and Engagement Specialist plays a vital role in ensuring our customers receive personalized support and attention to meet their unique needs.This role requires strong interpersonal...


  • Mumbai, Maharashtra, India Polymerupdate Full time

    About PolymerupdateAt Polymerupdate, we have been a trusted provider of price assessments and big business data in the petrochemical industry for over two decades. Our daily petrochemical news and price assessments serve as benchmarks for contract settlements in South Asia, South East Asia, and the Middle East. We offer mobile applications for polymer news...


  • Navi Mumbai, Maharashtra, India 2coms Full time

    Role OverviewWe are seeking a highly motivated and skilled Sales and Customer Engagement Specialist to join our team at 2coms. This role involves interacting with potential customers, introducing our products/services, and generating leads.Key ResponsibilitiesConduct inbound and outbound calls to potential customers from provided leads to introduce and...


  • Mumbai, Maharashtra, India madhuban Motors Pvt. Ltd. Full time

    At madhuban Motors Pvt. Ltd., we are seeking a skilled Sales and Customer Engagement Specialist to join our team.This role involves efficient customer contact, gathering valuable feedback on specific issues, and identifying opportunities for growth.The ideal candidate will be responsible for seeking appointments for sales, service, and delivery, and...

  • Sales Associate

    2 days ago


    Mumbai, Maharashtra, India Livspace Full time

    About LivspaceLivspace is a leading interior design and home decor company, providing innovative solutions for customers to transform their living spaces.As a Sales Associate - Customer Engagement Specialist, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.


  • Mumbai, Maharashtra, India Savvy Search Full time

    About the Employer:A well-established automobile dealership recognized for its exceptional customer service and diverse vehicle offerings, providing an engaging and dynamic work environment.Job Summary:As a Telecaller Executive, you'll be responsible for generating leads, scheduling appointments, and promoting the dealership's products and services through...


  • Mumbai, Maharashtra, India StarStruck by Sunny Leone Full time

    Customer Service RepresentativeAt StarStruck by Sunny Leone, we are committed to providing exceptional customer experiences that reflect our brand's commitment to excellence. As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of service and support.Responsibilities:Customer Engagement & Feedback...


  • Kolkata metropolitan area, India Boston Institute of Analytics Full time

    We are seeking a detail-oriented Academic Engagement Specialist to join our EdTech team at the Boston Institute of Analytics. This role will support academic counselors throughout the admissions process, ensuring seamless communication with prospective students.Key Responsibilities:Pre-Admissions Sales: Assist academic counselors in managing initial student...


  • Mumbai, Maharashtra, India Thadomal Shahani Centre For Management Full time

    We are looking for a highly motivated Sales Engagement Specialist to join our team at the Thadomal Shahani Centre For Management. The successful candidate will be responsible for boosting our sales by reaching out to current and potential clients through targeted communication.To excel in this role, you need to have excellent interpersonal skills to convince...


  • Mumbai Metropolitan Region, India ARCON Full time

    We are seeking a detail-oriented and technically proficient Application Support Specialist to join our team. The ideal candidate will have a strong background in user access management, system configuration, and troubleshooting, with a focus on PAM, IAM and allied identity technologies.Key Responsibilities:Act as point-of-contact by providing technical...


  • Mumbai Metropolitan Region, India ARCON Full time

    We are seeking a detail-oriented and technically proficient Application Support Specialist to join our team. The ideal candidate will have a strong background in user access management, system configuration, and troubleshooting, with a focus on PAM, IAM and allied identity technologies. Key Responsibilities: Act as point-of-contact by providing technical...


  • Mumbai Metropolitan Region, India Simple Logic IT Private Limited Full time

    Job Title: Content Creation SpecialistWe are seeking a creative and detail-oriented Content Creation Specialist to join our dynamic team. In this role, you will be responsible for producing high-quality, engaging, and informative written content that resonates with our target audience.The ideal candidate is a skilled storyteller with a passion for creating...


  • Mumbai, Maharashtra, India Paradigm Realty Full time

    About Paradigm RealtyWe are a leading real estate developer in Mumbai, known for our commitment to quality, innovation, and timely delivery. With over 1600 homes delivered and six premium projects under our belt, we continue to expand our portfolio and seek talented individuals to join our team.Job OverviewWe are seeking a skilled C RM Executive to join our...


  • Mumbai Metropolitan Region, India Skuccii Supercliniq Full time

    Company Description Skuccii Supercliniq is India's 1st Luxury Super Clinic located in the South Mumbai Metropolitan Region. Our facility is equipped with advanced USA-approved technology to provide the highest standards of Aesthetic & Dermatology treatments. Role Description This is a full-time on-site role for a Front Office Specialist at Skuccii...


  • Mumbai Metropolitan Region, India Skuccii Supercliniq Full time

    Company DescriptionSkuccii Supercliniq is India's 1st Luxury Super Clinic located in the South Mumbai Metropolitan Region. Our facility is equipped with advanced USA-approved technology to provide the highest standards of Aesthetic & Dermatology treatments. Role DescriptionThis is a full-time on-site role for a Front Office Specialist at Skuccii Supercliniq....


  • Mumbai Metropolitan Region, India Havas Creative Network India Full time

    Havas CX India is a specialized customer experience unit of Havas Creative Network India, dedicated to combining data, technology, and design to create meaningful experiences.About the RoleWe are seeking a highly skilled Creative Video Producer – Motion Graphics Specialist to join our team in India. As a key member of our creative team, you will be...


  • Mumbai Metropolitan Region, India Manipal Technologies Limited Full time

    About the RoleWe are seeking a skilled Business Development Specialist to join our team at Manipal Technologies Limited. As a key member of our sales department, you will be responsible for driving business growth and expanding our customer base.