Customer Support Specialist

15 hours ago

Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 25,00,000

Job Opportunity: Customer Support Specialist

We are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for engaging with prospective students, assessing their interest in our courses, and establishing meaningful relationships by providing valuable information on course details, benefits, and career opportunities.

Key Responsibilities:
  • Lead Qualification: Actively engage with prospective students to generate leads and assess their interest and fit for our courses.
  • Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
  • Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

As a Customer Support Specialist at our institution, you will have the opportunity to make a positive impact on the lives of our students and contribute to the growth and success of our organization. We offer a dynamic and supportive work environment that encourages professional development and teamwork.

Required Skills and Qualifications:
  • Excellent Communication and Interpersonal Skills: The ability to communicate effectively with diverse groups of people, including prospective students, sales teams, and other stakeholders.
  • Customer-Centric Approach: A commitment to delivering exceptional results and meeting the needs of our students and customers.
  • Strong Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.

If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

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