Chief Client Engagement Specialist

3 days ago


Thrissur, Kerala, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 7,50,000

Job Summary:

We are seeking a highly motivated and organized Customer Service Representative to join our team at Thrissur, India.

Key Responsibilities:

  • Ensure timely and accurate service delivery as per client standards
  • Prompt response to queries from Internal or External stakeholders
  • Taking ownership of reporting work in the process
  • Ensure compliance to all reports
  • Handling inbound calling and international voice processes (B2B or B2C)
  • Maintain all documentation/tracking in applications up to date for processes
  • Responsible for call audits and efficient onshore connects/communications

Requirements:

  • Fresher or 0-6 months of experience in customer service
  • Strong verbal and written communication skills
  • Any graduate degree except B.Tech and BSC

Skills: Proficient in computer applications including Excel & Word

Benefits:

The ideal candidate will have strong problem-solving skills and be able to effectively communicate with customers and colleagues. The role also requires excellent time management skills and the ability to work well under pressure.



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