Technical Support Specialist
5 days ago
About Us
Palo Alto Networks is a leading cybersecurity company that aims to protect the digital way of life. Our mission is to be the cybersecurity partner of choice, providing innovative solutions to prevent cyber threats and protect our customers' networks.
We take pride in our values, which are brought to life by every member of our team. We value collaboration, integrity, and ongoing learning, and we strive to create an inclusive environment where everyone feels valued and supported.
Job Description
As a Cybersecurity Technical Lead, you will work closely with our customers to address their complex technical concerns. You will analyze situations or data, evaluating many factors, and provide critical thinking and problem-solving skills to resolve issues.
You will enjoy networking with key contacts outside your area of expertise, detailing difficult technical issues to both non-technical and technical professionals. Your quick thinking and support to our clients will provide fast assistance to keep their environments secure.
Your Responsibilities
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