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Technical Support Specialist

1 week ago

Bengaluru, Karnataka, India Finastra Full time

**Job Description:**

Finastra is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

**Key Responsibilities:

  • Investigate and resolve complex technical issues related to our product functionality.
  • Collaborate with internal teams to identify and implement solutions to improve the overall customer experience.
  • Develop and maintain in-depth knowledge of our product features and capabilities.

**Requirements:

  • 6 months to 2 years of work experience in a technical or scientific field.
  • Strong understanding of Java programming and database query concepts.
  • Excellent problem-solving and analytical skills.

**What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.