Technical Support Specialist
3 days ago
Job Summary:
We are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers, diagnose and resolve technical issues, and ensure that customer queries are resolved promptly.
Key Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Diagnose and resolve technical issues using various tools and software
- Document all customer interactions and issues resolved
Skills and Qualifications:
- Strong technical skills and knowledge of OTM
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
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