Technical Support Specialist

1 week ago


Bengaluru, Karnataka, India Deutsche Bank Full time
Job Overview:
We are seeking an experienced Technical Support Specialist to join our Deutsche Bank team. As a key member of our Service Operations group, you will be responsible for ensuring the stability of our production environments and identifying opportunities for improvement.

Key Responsibilities:
- Carry out technical analysis to identify and resolve performance and resiliency issues in our Production platform.
- Engage in the SDLC to enhance Production Standards and controls.
- Work with team members to drive knowledge management and improve incident resolution.

Requirements:
- Recent experience of applying technical solutions to improve the stability of production environments.
- Proficiency in technologies such as Shell Scripting, Python, Java, and Unix Troubleshooting.
- Familiarity with tools like Ansible, Jenkins, and Splunk.

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