Major Incident Manager

1 week ago


Ahmedabad, Gujarat, India beBeeIncident Full time ₹ 6,00,000 - ₹ 8,00,000
Job Title

We are seeking a highly skilled Major Incident Manager to join our team. The ideal candidate will have extensive experience in incident and major incident management, as well as lead or shift lead/manager experience.

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  • Must have 7 or more years of experience in Incident & Major Incident Management.
  • Must have Lead OR Shift Lead/Manager experience.
  • Must have experience working in 24x7 environments and on-call availability.
  • Must be willing to work onsite at the office.
  • Experience working as a shift manager.
  • Experience working in 24x7 environments and on-call availability.
  • Familiarity with ITIL framework and incident management best practices.


The successful candidate will have excellent stakeholder management skills to guide and coordinate technical and non-technical stakeholders, and the ability to solve complex problems using new perspectives.

Required qualifications include a Bachelor's degree in Information Technology, Computer Science or related field, and ITIL or other relevant IT Service Management certifications are desirable.



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