Service Delivery Expert

2 weeks ago

Bareilly, Uttar Pradesh, India beBeeService Full time ₹ 15,00,000 - ₹ 25,00,000
Service Operations Manager

We are seeking a seasoned Service Operations Manager to lead our service operations and ensure timely and efficient service delivery across electrical and mechanical systems.

  • Key Responsibilities:
  • Oversight of service operations, including portfolio management, performance monitoring, and contractual obligations.
  • Day-to-day service operations for both electrical and mechanical systems, ensuring services are delivered within agreed timelines.
  • Minimization of system breakdowns by ensuring quick response times and efficient resolution.

Requirements:

  • Bachelor's degree in electrical, mechanical engineering, or a related field.
  • Minimum 10 years of experience in service management, with at least 5 years in a leadership role.
  • Strong knowledge of electrical and mechanical systems, service operations, and breakdown management.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively with internal and external stakeholders.
  • Proven experience leading and managing teams, with the ability to inspire and develop staff.
  • Experience in managing multiple service projects simultaneously, with a focus on deadlines, quality, and budget.
  • Proficiency in using MS Office Suite and service management software (e.g., SAP, ServiceNow, etc.).
  • Strong organizational skills with the ability to prioritize and manage multiple tasks.

About the Role:

  • This is an exciting opportunity to join our team and contribute to the success of our service operations.
  • The ideal candidate will have a proven track record in managing service teams and have excellent leadership and communication skills.

We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to the growth and development of our service operations.

How to Apply:

  1. Please submit your resume and cover letter.
  2. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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