SAP Service Delivery Expert

5 days ago

Bareilly, Uttar Pradesh, India beBeeService Full time ₹ 20,00,000 - ₹ 25,00,000
SAP Service Management Consultant

We are seeking an experienced SAP Service Management (SM) professional to fill this key role at our organization.

Key Responsibilities:

  • Analyze business requirements and map them to SAP SM functionalities
  • Configure SAP SM module, including service orders, service contracts, warranties, notifications, and customer service processes
  • Design and implement end-to-end service processes, integrating them across SAP modules and third-party systems
  • Provide support for SAP SM-related incidents, enhancements, and upgrades
  • Conduct user training and create functional documentation
  • Integrate SAP SM with modules like Sales, Material Management, Production Planning, and Customer Relationship Management

Requirements:

  • Bachelor's degree in IT, Engineering, Business, or related field
  • Hands-on experience in SAP SM (Customer Service module)
  • Strong knowledge of service order processing, warranties, returns, and repairs
  • Experience with integration to Sales, Material Management, and Production Planning modules
  • Good understanding of service processes in industries like Manufacturing, Automotive, or Utilities
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills

Benefits:

  • This is a challenging opportunity that will appeal to experienced professionals who want to make a real difference
  • The successful candidate will have the opportunity to work on high-profile projects and collaborate with experts from diverse backgrounds
  • A competitive compensation package and comprehensive benefits will be offered to the right candidate

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