
Lead Training Specialist
2 weeks ago
Job Summary:
The Lead Trainer will be responsible for identifying training gaps within the team and collaborating with department training managers to develop a plan for retraining sessions. This includes monitoring trainee performance data, analyzing exam results, and presenting findings and proposed resolutions.
Key Responsibilities:
- Identify training gaps in the team and collaborate with department training managers to develop a plan for retraining sessions.
- Monitor trainee performance data to identify areas requiring reinforcement of training material.
- Conduct Refresher trainings for Coders, prepare training manuals, and conduct continued education sessions as assigned.
- Monitor and review the progress of trainees through training and provide feedback.
- Amend and revise Coding training programs as necessary to adapt to changes in the work environment.
- Ensure open communication and cooperative relationships with all trainees.
- Interact weekly with management in a team call to report challenges or suggest changes in curriculum or delivery.
- Engage in professional growth activities to enhance job-related knowledge and skill development.
- Assist in maintaining an organized tracking system to guide all activities/tasks within the department.
- Manage members of the training team.
- Understand and abide by the organization's information security policy and protect the confidentiality, integrity, and availability of all information assets.
- Report incidents related to security of information to concerned authorities.
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