User Retention Specialist

6 days ago


Bhavnagar, Gujarat, India beBeeRetention Full time ₹ 8,00,000 - ₹ 12,00,000
Role Overview:

Our organization seeks a data-driven and creative professional to spearhead our user retention strategy.

This role focuses on the pivotal moment a user decides to leave and the crucial window to win them back. As a specialist in understanding why users churn, you will develop strategies to save them or bring them back onboard.

You will be responsible for leveraging predictive models and analysis to identify at-risk users, working closely with the data team to drive insights.

  • At-Risk User Intervention (Churn Prevention):
    • Identify Churn Signals: Collaborate with the data team to leverage predictive models and your own analysis to identify listeners showing signs of disengagement or a high risk of churning.
    • Develop Strategies: Create comprehensive plans to address churn signals and implement interventions to prevent user loss.

Key Responsibilities Include:

  • Developing and Implementing Retention Strategies
  • Collaborating with Cross-Functional Teams to Drive Insights and Outcomes
  • Analyzing Data to Inform Decision-Making
  • Staying Up-to-Date with Industry Trends and Best Practices

This is a hands-on role that requires a problem-solver who loves to run experiments, analyze data, and see a direct impact on our user base.

Benefits:

  • Opportunity to Make a Tangible Impact on User Retention
  • Collaborative Work Environment
  • Ongoing Professional Development and Training
  • Competitive Compensation Package


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